About Ardent Credit Services

We’re Here to Help You Move Forward

Ardent Credit Services helps people resolve outstanding balances with respect and flexibility. If you’ve heard from us, we’re here to explain your options and find a solution that works for you.

Who We Are

About Ardent Credit Services

Ardent Credit Services is a debt resolution business that works with other businesses to help people manage and resolve outstanding balances.

We believe everyone deserves to be treated with dignity, no matter the situation. That’s why we put respect and flexibility at the centre of everything we do.

We Work With You to Resolve Your Balance

Care and respect every step of the way

Ardent means passionate, dedicated, and committed. That’s how we approach our work every day. We believe in going the extra mile and paying attention to the details, because your experience matters. Our goal is to provide a service that is clear, respectful, and easy to navigate from start to finish.

Flexible, fair solutions you can trust

We also believe in doing things the right way. Our team follows strict industry standards and compliance guidelines, and we are committed to treating people fairly, especially those who may be facing financial challenges. We take the time to understand your situation and help you find a clear path forward. We offer flexible options so you can resolve your outstanding balance in a way that fits your life.

Anytime account access, at your convenience 24/7

Many people prefer to handle things on their own time. That’s why we provide secure, easy-to-use online tools. Through our portal, you can view your balance, explore payment options, and set up a payment plan from your phone or computer at any time that’s convenient for you.

Support you can depend on

If you’d rather speak with someone, our support team is here to help. We’ll answer your questions and walk you through your options with respect and understanding. Your privacy matters to us, and your personal information is protected by security standards used by major banks and financial institutions.

Verified Reviews

See What Customers Are Saying on Trustpilot

Founded with a vision to transform the financial recovery landscape, Ardent Credit Services has grown into a trusted name in the industry. Don’t just take our word for it. See what customers have said about their experience working with us. We’re proud of the trust we’ve earned.

  • Trustpilot data reflects global Ardent metrics.

Contact Us

Call Centre Hours of Operation

We’re here to assist you with your enquiries.

Monday through Thursday: 8:00 a.m. – 8:00 p.m.
Friday: 8:00 a.m. – 6:00 p.m.
Saturday: Closed
Sunday: Closed

Email

Send us an email at any time if you have general questions or prefer written communication. We typically respond within one business day.

support@ardentcredit.com.au

Online Portals

Access your account 24/7 through our secure portal. You can view your balance, explore payment options, and manage your account at any time.

Access Account

Phone

Prefer to talk to someone? Our support team is here to listen, answer your questions, and help you find a solution that works for you.

1800 418 394

Feedback Form

Have feedback about your experience? We want to hear from you. Your input helps us improve and serve you better.

Submit Feedback